Privacy Policy
Last update: 10th October 2024
Privacy Policy Introduction
Empaths Wellbeing (“Us” or “We”) respects your privacy and are committed to protecting it through our compliance with this policy. This policy (and any other documents referred to in it) describes the personal information that we collect from you, or that you provide on this website (our “Website”) and how that information may be used or disclosed by us.
Please read the following carefully to understand our policies and practices regarding your personal information and how we will treat it.
By using or accessing our Website, you agree to this privacy policy. This policy may change from time to time, and your continued use of the Website is deemed to be acceptance of such changes, so please check the policy periodically for updates.
Children Under the Age of 18
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, please do not register on the Website, make any purchases through the Website or send any information about yourself to us, including your name, address, telephone number or e-mail address. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child under 18, please contact us at cristina@empathswellbeing.com
Information We Collect About You
We collect several types of information from and about users of our Website, including:
* Information you provide to us.
* Information we collect as you navigate through the site, including usage details, IP addresses, and cookies.
Information You Provide to Us
We may collect and use the following information that you provide to us: * Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, purchasing our products, or requesting further services or information. We may also ask you for information if you report a problem with our Website, products or services. This type of information may include your name, address, phone number, email address, and credit card information. You will have the opt-in ability to store your credit card information for future purchases.
* Records and copies of your correspondence (including e-mail addresses), if you contact us.
* Details of transactions you carry out through our Website and of the fulfilment of your orders. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
* To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
* To notify you about changes to our service.
* To allow you to participate in interactive features of our service, if you choose to do so. We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Cookies. If you do not wish us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of our Website may then be inaccessible or not function properly.
Promotional Offers from the Company. We will only send you direct marketing emails or other contacts if you opt-in to receive such emails. In the future, if you do not wish to have your e-mail address or other contact information used for promotional purposes by the Company, you can opt-out in your user profile. You can also always opt-out of receiving e-mail information from us other than the e-mail informing you of the completion of user registration, correction of user data, or change of password by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an e-mail stating your request to cristina@empathswellbeing.com. If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions. This opt-out may not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
You should review this privacy policy carefully, because if you do not agree with our practices, your ultimate choice is not to use the Website.
By using any part of the Website, you accept and agree to our privacy practices. If we update this privacy policy, your continued use of the Website (following the posting of the revised privacy policy) means that you accept and agree to the terms of the revised privacy policy.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. Accessing and Correcting Your Personal Information You can review and update your personal information by logging into the Website and visiting your account profile page and making changes. If you have forgotten your password, once you have tried to register and failed, you can click on the “Forgot your password?” link to reach a page on which you can submit your e-mail address. Your user name and password then will be e-mailed to you. You may also send us an e-mail at cristina@empathswellbeing.com to request access to, correct or delete any personal information that you have provided to us. However, we may need to delete your user account in order to delete your personal information.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.
All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL certificated technology and passwords. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure.
Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.
Changes to Our Privacy Policy
As our business changes, our Privacy Policy and Terms of Use may change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. Contact Information To ask questions or comment about this privacy policy and our privacy practices, please contact us at: cristina@empathswellbeing.com